Collecting Your Personal Information

Timber Shack Ltd is committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. This privacy statement explains data collection and use practices of the site (the "Site"); it applies to all other online “Timber Shack Ltd Group” sites, products or services. By accessing the Site, you are consenting to the information collection and use practices described in this privacy statement.

We will collect personal information if you choose to order from us. If you choose to do this we will store your name and email address, and (at your choosing) a brief description of the products you are interested in.

When you visit the Site, certain anonymous information about your visit is automatically captured. This information includes the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. None of this information is personally-identifiable. This anonymous information is used to help improve the Site, analyze trends, and administer the Site.

Use of your Personal Information

We use your personal information for the following purposes:

  • To register you as an Timber Shack Ltd Customer.
  • To customize your experience on the Site.
  • Send electronic e-mail newsletters, if requested by you.

Timber Shack Ltd. may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served to Timber Shack Ltd., or the Site; (b) protect and defend the rights or property of Timber Shack Ltd and our family of Web sites; or (c) act in urgent circumstances to protect the personal safety of users of Timber Shack Ltd., our Web sites, or the public.

Personally identifiable information collected on this site may be stored and processed in the United Kingdom or any other country in which Timber Shack Ltd. or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Email addresses

Email addresses collected as part of the order process are not made publicly available. Email addresses are used to confirm your identity and to communicate with you via email.

Control of your Personal Information

Except as otherwise described in this statement, personal information you provide on this site will not be shared outside of Timber Shack Ltd. and its controlled subsidiaries and affiliates without your permission. It will only be used for the purposes stated above.

Access to your Personal Information

You can contact us by post to request a statement of the personal information we hold about you. This request must be accompanied by proof of identity. There will be a nominal charge of £20 for administration for each request submitted by you. We will notify you of the details we hold with one month of receipt of the £20 charge.

The postal address is

Timber Shack Ltd.

Harbour Cottage

Charlestown Harbour



KY11 3EA

Security of your Personal Information

Timber Shack Ltd. strictly protects the security of your personal information and honours your choices for its intended use. Data is stored in secure servers with limited access. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration or destruction.


We use cookies to store your viewing preferences on the Site and, at your choosing, to store your favourites.